Privacy Policy

This privacy policy applies to the services of Margaret Copper. We respect the privacy of our customers and treat the personal data you provide confidentially and with care.

Data we collect

We collect personal data that you provide when placing an order, creating a customer account or using our website, including:

  • First name and surname
  • Billing and delivery address
  • Email address
  • Phone number
  • Payment information
  • IP address and device information
  • Activity on our website

Purpose of data processing

We use your personal data in particular for the following purposes:

  • Processing and dispatching your orders
  • Customer service and support
  • Sending order information, updates and – where you have given consent – offers and relevant information
  • Improving our services and our website
  • Fraud prevention and security

Sharing data with third parties

Your data will only be shared with third parties where this is necessary to provide our services, for example with:

  • Payment service providers
  • Shipping and logistics companies
  • IT and technical service providers
  • Analytics and marketing service providers, where permitted

Data may also be shared where we are legally required to do so.

Our service providers may only process your data for the agreed purposes and in accordance with applicable data protection law.

Data retention

We only keep your personal data for as long as is necessary for the relevant purposes or as required by statutory retention obligations.

Cookies

Our website uses cookies and similar technologies to ensure the website functions properly, to analyse user behaviour and to support our marketing activities.

Further information can be found in our Cookie Policy.

You can manage your cookie settings at any time via the relevant settings on our website or in your browser.

Your rights

Under applicable data protection law, you have the right in particular to:

  • Request access to your personal data
  • Have inaccurate data corrected
  • Request the deletion of your data under certain conditions
  • Object to the processing of your data
  • Request the restriction of processing
  • Where applicable, request a copy or the transfer of your data

To exercise your rights, please contact us at the following email address:

info@margaretcopper.com

Data protection in the United Kingdom

We process personal data in accordance with applicable data protection law, in particular the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Contact details

If you have any questions or concerns about this privacy policy, please contact us:

Company: Margaret Copper
Email: info@margaretcopper.com